A copy of our Trade Policy and Terms is provided with every quote and upon request.  Shipments under 150 pounds ship via Fed Ex Saver, 2nd Day, or Priority. International orders ship Fed Ex International Priority. We accept Visa and Master Card, with a 4% Surcharge of your order total, including freight.

Information To Provide When Requesting Parts:

When parts are requested, we do our best to research part history, including engineering changes, part number changes, and part/machine compatibility. Having the information below available when you contact us will better allow us to research your part needs and make sure the parts we provide are the best for your application:

- Machine's Serial Number - See below for help finding serial numbers. Please confirm whether the machine is vertical or horizontal. - Part Number - (engraved on most Cincinnati parts). Also available in parts manuals (if available). - If using a manual, give us the manual's Publication Number - See below for help finding manual information. - Also provide us the page number you are on, and if possible the key/item numbers. - If faxing, please be sure to include the description page as well as the drawing page, with the items you are requesting marked. - When ordering gears or items with Teeth, please provide a tooth count. - For Vertical Heads and Arbor Supports, we need the dimensions of the dovetail and the dimension down to the spindle centerline. We have fill in the blank sheets we can fax you to fill in this information.

TO FIND SERIAL NUMBERS CINCINNATI:

Engraved on the right front of the table. Kearney & Trecker and Milwaukee: Engraved over the dial and below the Kearney & Trecker or Milwaukee name on the side.

TO FIND MANUAL PUBLICATION INFORMATION CINCINNATI:

At the bottom of each right side manual page, usually starts with an M. (Example M1771). KEARNEY & TRECKER and MILWAUKEE: Usually on the front cover of the manual.